Hospitality advisory · Interim leadership
Practical support for independent hotels, inns and hospitality groups—from a focused operational review to experienced general management during a transition.
An operator’s perspective
A hotel works best when its people, property and commercial priorities work together. DB Consulting helps owners and managers understand where those connections need attention—and what to do next.
Each engagement is led personally by David Brown, drawing on leadership across boutique hotels, multi-property operations, food and beverage, spas, conferences and events.
Ways we can work together
Choose a focused project or an agreed advisory relationship. Scope, deliverables, timing and fees are established before work begins.
A structured review of service, staffing, procedures and departmental coordination, with a prioritised action plan.
A sounding board for decisions, operating challenges and change, with scheduled access to experienced hospitality leadership.
Practical reviews of operating budgets, labour deployment, purchasing and reporting to support better management decisions.
Review the guest journey, dining operation and service standards to create a more consistent experience across the property.
Give managers and teams clear expectations through usable operating procedures, onboarding and leadership coaching.
Operational preparation for an opening, ownership change or management handover, with attention to people and readiness.
Selective on-site engagements
Interim general management coverage for recruitment gaps, planned leave and agreed transition periods. David can provide visible operational leadership, support department heads and prepare a considered handover.
Availability, location and duration are agreed for each assignment.
Discuss interim coverageMeet your consultant
David Brown
Hospitality Consultant & Interim General Manager
“Exceptional hospitality begins with exceptional care for the people who deliver it.”
David’s career spans hospitality leadership in the United States, the Channel Islands, London and Cape Town. His experience brings together hotel operations, food and beverage, spas, events, financial stewardship and the development of department leaders.
He has served as General Manager of The Herrington Inn & Spa, held regional general management roles in Maine, and led The Mallard Complex in Guernsey as Managing Director and General Manager.
His approach combines empathy with clear expectations: understand the operation, agree realistic priorities, and equip people to deliver them.
A straightforward process
Discuss your property, the decisions ahead and whether the engagement is a good fit.
Set the scope, information needed, deliverables, fee and responsibilities in writing.
Complete the agreed review, project or assignment, with clear next steps and a planned handover.
Start a conversation
Share a little about your hotel or hospitality business, the support you need and your intended timing.
david@dbhospitalityconsultant.com
Based in Hemphill, East Texas. Remote support and selective on-site engagements by agreement.